Introduction

Last updated: May 15, 2024

At SubtlePulse Photography, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our website or services. By accessing or using our website, you agree to this privacy policy.

Data We Collect

We may collect several types of information from and about users of our website, including:

  • Personal Information: Name, email address, telephone number, postal address, and other information you provide when filling out forms on our website, such as when booking a photography session or contacting us.
  • Payment Information: Credit card details, billing address, and other payment details when you purchase our services.
  • Images and Content: Photographs and other content we create as part of our services, which may include your likeness or personal property.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
  • Usage Data: Information about how you use our website, including page views, navigation paths, and time spent on pages.
  • Marketing Data: Your preferences in receiving marketing from us and our communication preferences.

How We Use Your Data

We use the information we collect about you for various purposes, including:

  • To provide and maintain our services, including to process transactions and send service-related communications.
  • To create and deliver the photography products and services you have requested.
  • To respond to your inquiries, comments, or questions.
  • To personalize your experience on our website and deliver content relevant to your interests.
  • To improve our website, products, and services.
  • To administer promotions, surveys, or other site features.
  • To send periodic emails regarding your orders or other products and services.
  • To protect our rights, property, or safety, and that of our customers or others.
  • To comply with any legal obligations.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.
  • Consent: You have given us consent to process your personal data for specific purposes.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Data Sharing and Disclosure

We may share your personal information with:

  • Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information where we believe disclosure is necessary or required by law, regulation, or legal process.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Objection: You have the right to object to our processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Cookie Policy

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

We encourage you to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

  • By email: [email protected]
  • By phone: +445591923347
  • By mail: 10 Graham Run West Keeley, ST3 2HB, United Kingdom